ACSERP Consultant Guide

1. Open https://acserp.aguiaconsultores.com/auth/sign-in. You can also open acserp.aguiaconsultores.com and use the sign-in button on the home page.
2. Type your e-mail address and click Continue →.
3. Type your password.
4. Click Sign in. You arrive at the Consultant Portal home page, with your tasks and upcoming deadlines.

1. On the sign-in page, type your e-mail and click Continue →.
2. Next to Password, click Forgot?.
3. Check your e-mail address and click Send instructions.
4. Open the e-mail you receive and follow the link to choose a new password. Then sign in again with the new password.

1. Click the globe button at the bottom-left of the screen (it may say PT).
2. Choose English. The screen changes immediately.

Your choice is saved in your account, so it also applies when you sign in from another computer or your phone.

1. In the left-hand menu, click Projects (it may read Projectos). The My projects button on the home page does the same.
2. The list shows only the projects you are part of. Click the card of the HCB tender project (PJ-2026-0002).

1. Click a task (a card in Board, a row in List, a card in Canvas, or a line in My tasks). A panel opens on the right.
2. At the top you see Status, Assignees, Dates, Priority and Labels.
3. Below are the tabs: Description, Checklist & subtasks, Files, Reports and Activity & comments. The small number on a tab is how many items it contains.
4. At the bottom: Send for review and Request meeting (on tasks assigned to you).
5. The double-arrow icon at the top of the panel opens the task as a full page; ✕ closes it.

1. Open the task and click Files.
2. To read a document, click its name. To save it, click the download arrow on the right.
3. To add a file, drag it onto the dotted box, or click the box and choose the file. Up to 10 files at a time, 25 MB each (images, PDF, Office documents, text and zip).

1. Open the task and click Activity & comments.
2. Type your comment in the box. Type @ to mention a colleague, who will be notified.
3. Click Comment (or press Ctrl+Enter). Use Reply under a comment to answer it.

1. Open one of your tasks and click the Status value (for example In progress).
2. Choose To do, In progress, In review or Blocked.
3. When the work is finished, click Send for review at the bottom of the panel. The project manager then approves it (it becomes Done) or sends it back with comments.

1. In the narrow bar on the far left, click Work. Workspace opens in a new browser tab, already signed in.
2. In Workspace, click the Meetings icon (video camera) and then New meeting.
3. Details: type the title, choose the date, time, duration and time zone, and whether it is online (video) or in person. Click Next.
4. Participants: search for a consultant by name and tick the colleagues to invite. Click Next.
5. Confirmation: check the summary and click Schedule. Invitations are sent by e-mail and notification.

1. Contact Hanifa Mepatia, for example with a message in Workspace (Work › Chat), in a project meeting, or through your usual channel with her.
2. Give the person’s full name, e-mail, organisation, and what they need to do: only view, comment, or work on tasks (and which ones).
3. Hanifa, or the project owner, adds the person. New people receive an e-mail invitation and create their own password; nobody should share an account.

Hanifa Mepatia is the project manager of the HCB tender project (PJ-2026-0002). Contact her for:

• access problems (sign-in, password e-mails that do not arrive);
• tasks, deadlines and documents you cannot find;
• adding or inviting team members, and meetings with company staff.

Inside ACSERP you can also use Support in the narrow bar on the left, and the Ask AguIA assistant at the top of the screen for quick “how do I…?” questions.